Vault Support
Frequently
Asked Questions
Clear answers on compliance, THCa, responsible use, discreet fulfillment, and Reserve product quality.
Compliance
How is this legal?
The Hemp Farm Bill of 2018 made cannabis federally legal as long as it is grown under a hemp license and tested in accordance to that bill. This means interstate commerce is allowed, and we can ship our flower all over the country.
Each state has their own laws, but our products are compliant with the federal law of the United States and ready to ship.
Legal Disclaimer: This is not legal advice. You should talk to a lawyer to get real legal advice.
Effects
Will this get me high?
These products will absolutely get you high. All the flower is natural grown THCa cannabis-hemp. This is the same thing you buy from dispos and dealers, except it is grown under a hemp license and tested to ensure compliance.
Consume responsibly. Do not drive or operate heavy machinery. Be safe and spread love.
Shipping
Shipping speeds and locations?
We usually ship USPS, sometimes UPS. Either way, the pack leaves from our warehouse in Los Angeles and gets to most of the east coast within 2-7 days.
We ship at multiple times throughout the day. If you order before 5pm PST, the pack will probably ship the same day. Otherwise, it will ship next business day. We ship Monday-Friday only, not on weekends. If you have any questions or concerns about your order, just reach out and we will help you.
THCa
What is THCa?
In layman's terms, THCa is regular weed.
THCa is the natural form of THC produced by the cannabis plant. THCa becomes THC when smoked, vaped, or heated through a process called decarboxylation.
All cannabis you would buy from a dispensary or dealer is equivalent to the THCa flower we sell. The reason we call it THCa flower is because of the way the federal law is written. The term is used to describe high THC cannabis that is legally clarified as hemp.
When you go to a dispensary and look at their lab tests, you will see the same sort of results as our lab tests: 20-35% THCa.
Quality
Quality guarantee?
All our flower is grown in California by industry veterans with over 20 years of experience. If you do not love the products, we will help you find something you love.
No one is disappointed with our selection of rare top shelf exotics. Across our three categories of quality, everyone is sure to find their perfect fit.
Need help choosing?
Contact the concierge desk with questions about orders, product fit, discreet delivery, or current Reserve availability.
Concierge Desk
Need a direct answer?
Route order-specific questions, access requests, and discreet delivery issues through Vault Support.

